From Evaluations to Upgrades,
Here Are Some FAQs
Evaluating Event Analyst ®
Q: Can Event Analyst read and filter event log entries
from Event Archiver and Event Alarm compatible database tables?
A: Yes, and it can export other event log sources directly
into database tables for on-demand analysis.
Q: What sort of filtering capabilities does Event Analyst
have?
A: Event Analyst ships with hundreds
of predefined event log filters (e.g. in most major auditing categories), and you
can also define and add your own to its internal database, sorting by OS type,
log type, and category. Furthermore, you can create Advanced Filters to filter
against Event Archiver or Event Alarm database tables using multiple field
conditions without any knowledge of Microsoft SQL or Microsoft Access.
Q: What sort of reporting capabilities does Event Analyst
have?
A: Event Analyst can produce detailed HTML reports of both
filtered and non-filtered log sources. In addition, it contains prepackaged summary
report modules already designed to extract certain types of information from log
files into HTML and CSV reports. Finally, you can schedule these summary report modules
to be created on a recurring schedule with the Event Analyst Service.
Q: What kind of tech support does Dorian Software offer?
A: We offer pre- and post-purchase support via form-based email as well as more advanced support service options that are available at the time of your purchase. For more information on those, visit our Sales Center.
Q: What event log sources can Event Analyst read from?
A: Active computer EVT files, saved EVT files, Microsoft comma-delimited text event log files, Event Archiver comma-delimited text event log files, and Event Archiver/Event Alarm database tables in Microsoft Access, Microsoft SQL, and
Oracle.
Q: What exporting features does Event Analyst have?
A: Event Analyst can export data into comma-delimited text files,
Access/ODBC database tables, and/or HTML files.
Purchasing Event Analyst
Q: I have event logs from 20 servers and 100 workstations that I want to analyze. Event Analyst however runs on only my machine. How many licenses do I need?A: Event Analyst is licensed per server and/or workstation from which logs are being analyzed. Therefore, you would need 20 server licenses and 100 workstation licenses.
Q: What kind of tech support does Dorian Software offer?
A: We offer FREE pre- and post-purchase support via form-based email tickets and direct assistance via phone. We respond to all inquiries within 48 hours. For the fastest service, simply visit our Support Center at www.doriansoft.com/support.
Q: Do you offer an annual upgrade service?
A: Yes, the upgrade service is available at the time of purchase, and is only 20%, 25%, or 30% of your total purchase, depending on the level of support you choose. This renewable service will enable hassle-free upgrades to Event Analyst for a period of one year from your purchase date.
Using Event Analyst
Q: What kind of tech support does Dorian Software offer?A: We offer FREE pre- and post-purchase support via form-based email tickets and direct assistance via phone. We respond to all inquiries within 48 hours. For the fastest service, simply visit our Support Center at www.doriansoft.com/support.
Q: Can I work with multiple event log sources at the same time?
A: Yes, Event Analyst is a MDI (Multiple Document Interface) application, and uses a separate, multi-threaded window for each different log source being operated upon.
Upgrading Event Analyst
Q: Do you offer an upgrade service?
A: Yes, the upgrade service is available at the time of
purchase, and is only 20%, 25%, or 30% of your total purchase, depending on the level of
support you choose. This renewable service will enable hassle-free upgrades to Event Analyst for a period of one year from your purchase date.
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